Pioneering AI semantic search for the Federal Ministry for Digital and Transport's website – Bundesministerium für Digitales und Verkehr.

Employer Role Timeline
]init[ AG Lead Design 2024, 3 Weeks

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Project Outline

Business Context

As part of a large project tender from the Federal Ministry for Digital and Transport, an AI application was to be concepted for integration on the website. The aim is to implement the project in the new federal government in 2025/26.

Main Challenge

How can an AI application be designed so that it can communicate information from the federal government truthfully? The strong regularities of clear communication are at the focus here, as political issues are usually carefully reviewed.

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Concept

Our concept includes implementing a semantic search feature on the new website to provide an additional way for users to access the extensive content available. Users will not only be able to search for keywords but can also ask specific questions, such as "How does the federal government support e-mobility?" or "How much does the federal government invest in broadband expansion?"

Dealing with hallucination

The biggest challenge in designing this feature is preventing hallucinations in the AI application. There is a risk that the system might provide users with incorrect information. To counteract this, we plan to rely solely on the website's content as the knowledge base, excluding any external sources. The AI will summarize content and link internally within the site, ensuring accuracy and consistency.